Rental Car Concierge Service

How does it work?

What are our customers saying?

We used your services recently and were really impressed. 

A perfect install and great quality child restraints. Also beautifully clean pram! Highly recommend.

- Jess B.

Thank you for such great service for our recent trip to the Gold Coast! You were easy to deal with and even were able to change my booking appointment with no fuss when our flight changed airports! Thank you and will definitely use again when we come back to Australia!

- Karinne A

We recently hired two seats in Brisbane. Thank you for the amazing service and safe, clean seats. It’s was so nice to just get in the car and drive and not worry about installing or checking seats with grumpy children in tow. Thank you - we will definitely book again! If only you operated in Fiji too!!

- Bree L.

Just wanting to say thank you so for the easy communication and installation of our hired car seat for our recent trip to Brisbane/Gold Coast. Hiring a car seat was a good choice and knowing it was already installed in our rental meant we didn't have to fiddle around and we just loaded up the car and started off our holiday smoothly. Thank you!

- Seutatia T.

Very efficient and helpful. Delightful to deal with in a stressful situation following the Canberra smoke haze problems. Thanks so much.

- Julia L.

Book your Holiday Hire

Once you've worked out your flight details and rental car details, simply select the hire items you require and complete the booking form.

It's helpful to have your children's seated shoulder heights when placing your booking. This allows us to ensure your car seats are set up at the correct height ahead of your arrival.

Once we've recieved your booking, you'll recieve an order overview. We'll get everything ready on our end. We encourage you to double check that these details are correct, as we carry out our service base on the details provided.

Please Note:

  • Whilst prams, high chairs and other gear can be delivered to your rental car, at least one car seat must be hired in order for the rental car company to provide us access to the car.
  • There is a fee for this service, calculated at the checkout.
  • Delivery to private vehicles is not available at either airport.
  • Alternate delivery, collection and other arrangements MUST be arranged in writing ahead of booking.
  • We are unable to meet individuals at the airport.
    If you have someone collecting you from the airport, please arrange delivery and/or collection at their home or workplace ahead of time.  Alternatively, collection can be arranged ahead of time.

Arrival

When you arrive, simply pick up the keys to your rental car and everything will be ready to go!
If the car rental company has the car ready, we'll even install your car seats for you! 

If you've hired a stroller, travel cot, high chair or any other items, you'll find these in the boot of your rental car. Alternatively, you can also choose to have these items delivered to your accommodation ahead of your arrival.

Tip: When booking your rental car, start your booking an hour or two prior to your arrival to ensure your car is ready for us to install your car seat's into.

  • Installation hours run from 9am -5pm. If you are wanting to collect your rental car before 9:30am, you will need to book your rental car and hire equipment for the day before your arrival to allow for installation.
  • Airport delivery and collection is only available when collecting and/or returning a rental car to the airport.
  • Hire products can only be returned to the airport when returned with a rental car (See below for companies we work with).
  • We are not located onsite at the airport. This service needs to be arranged ahead of time.
  • Delivery fees apply and are calculated at the checkout.

Departure

After enjoying your stay, simply return your rental car to the car rental company, and we'll remove all your hired items from the rental car. 

If you require an after hours return, we can work with the car rental company to make the necessary arrangements. 

Please note: Some car rental companies may request you remove the hired items and leave them at the front desk upon return of the rental car.

Travelling with Children

If you’re planning on travelling to South-East Queensland, we’ve got you covered.

Child Safety Solutions have all your needs covered with our has an excellent range of equipment for hire.
Short or long term hire available!

From best practice car seats to prams, cots, bouncers, high chairs, travel cots, travel systems, toys and more.

All our sleep products are specifically selected inline with evidence-based safe sleep guidelines.

Our concierge fee covers pick up to and from your chosen airport.

forward facing premium convertible car seat hire

Delivery available to your rental car at Gold Coast Airport & Brisbane Airport, as well as most accommodation facilities from Brisbane down to Tweed.
We can also deliver to the homes of your friends or relatives, or even your chosen hotel.

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Accredited Installation

The safety of your children is our highest priority. With that in mind, Child Safety Solutions is your number one choice for high quality, clean, best practice holiday hire.

We hire child restraints that allow your little ones to stay safe beyond the legal minimums!
Our speciality is providing child car seats that offer higher limits for both rearward facing and harnessed children.

Our extensive range of extended rearward facing, and extended harnessed car seats allow your children to travel safely when away from home.

Installation of our hire car seats is carried out by experienced, accredited installers. 

 

We work with and recommend these car rental companies:

Please note: We are unable to offer our rental car service to Europcar.

If travelling to Gold Coast airport, Alamo, National, Redspot & National will not allow us to access rental cars ahead of arrival. We would recommend making alternate arrangements to avoid interruption to your travel plans.

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